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David Edwards

Engagement At Work


It's been an interesting week for me, and I hope for you as well. I listened to a podcast from the Healthcare Executive Podcast folks at the College of Healthcare Executives (ACHE). Thomas A. Atchison is a regular in ACHE circles and has as much experience as I do, and more important is a smart and pragmatic thought leader. He noted that a physician working in a hospital system (to remain anonymous) came to him complaining that it has been years since an executive of his hospital asked him how things were going and how he could help. Every conversation centers around, "did you meet your numbers".


Unfortunately for many people in healthcare this is not uncommon. The priority of profit over purpose has evolved over my career to become almost expected. As human beings we bristle at this, particularly in an industry as intimate and personal as health care. We want shared values and purpose, but struggle to find it. So, what to do?


I suggest that a lot of this disconnect, and thus disengagement, comes from inconsistency between the three P's; Principle, Policy, and Practice. If you can successfully align these influential P's you will dramatically ease recruitment, encourage retention, and increase engagement. Perhaps more important you will find this work to be truly transformative at a human level.


To find out more please check out my article just published in the Human Capital Leadership Magazine titled, " Aligning the Three P's: A strategic solution to recruiting, retention, and Engagement". Human Capital Leadership - August 2022 - Vol. 3 No. 3 by Jonathan H. Westover - Flipsnack My thanks go to Jon Westover and the folks at Human Capital Innovations (where I was a recent guest on their podcast and discussed removing the monkey business from strategy and budget processes) for accepting my article.


If you would like to discuss this further, or take the early steps of aligning personal and organization values, drop me a note david@hvasf.com


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